Quality management in the COVID-19 pandemic: nursing action plan
Rev. bras. enferm; 76 (supl.1), 2023
ABSTRACT Objectives: to describe the implementation of a nursing action plan to face the pandemic of COVID 19 in a University Hospital in the state of Rio de Janeiro. Methods: this is an experience report, in which two management tools were used: the Ishikawa Diagram to identify problems and the 5W2H sp...
